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Privacy policy

How we process data

1. General information

This privacy policy sets out the rules governing the processing of personal data of users of the website https://merowayadventure.com/ in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

The data controller is M.W. Adventure Pvt. Ltd., Licence No.: 1844/071, Dhapasi Ward 07, Kathmandu, Nepal, P.O. Box 6570, contact: info@meroway.pl.

2. What data do we collect and how do we collect it?

We collect personal data that you voluntarily provide via contact forms, as well as data collected automatically whilst you use the website, including data stored in cookies.

The data collected via the forms includes, amongst other things, first name, surname, email address and other information necessary to facilitate contact or provide a service.

Data collected automatically includes, amongst other things, your IP address, browser information, data on your activity on the website and cookies.

3. Purposes and legal basis for data processing

We process personal data for the following purposes:

  • to enable you to contact us via forms (legal basis: your consent, Article 6(1)(a) of the GDPR),
  • to ensure the security of the website, and to detect unauthorised activities, fraud and abuse (legal basis: the controller’s legitimate interests, Article 6(1)(f) of the GDPR),
  • to carry out analyses and measurements that enable us to improve our services and tailor them to users’ needs (legal basis: the controller’s legitimate interest).

4. Who do we share data with?

Users’ personal data may be transferred to third parties that provide services to the data controller, such as Google, Facebook, Microsoft, Apple and others. This data is transferred in accordance with applicable legislation, including the GDPR, and is protected by appropriate safeguards, such as standard contractual clauses.

Data may be transferred to third countries, including the USA, where these providers’ servers are located. Detailed information on data processing by these providers can be found on their websites:

5. Data retention period

We retain personal data for the period necessary to fulfil the purpose for which it was collected; once that purpose has been achieved or consent has been withdrawn, the data will be deleted or anonymised.

Examples of retention periods:

  • contact details from forms – up to 2 years from the last contact,
  • financial and accounting records – in accordance with tax regulations, for up to 5 years,
  • marketing data – until consent is withdrawn.

6. Your rights

You have the right to:

  • access to your data and to receive a copy of it,
  • rectification (correction) of data,
  • the right to erasure („the right to be forgotten”),
  • restrictions on data processing,
  • to object to the processing of data,
  • data portability – you may request that your data be provided in a format that allows it to be transferred to another data controller, where technically feasible,
  • to withdraw consent at any time (without this affecting the lawfulness of processing prior to its withdrawal),
  • to lodge a complaint with the President of the Office for Personal Data Protection if you believe that the processing of your data breaches the law.

To exercise your rights, please contact us at the following address: info@meroway.pl.

7. Cookies and tracking technologies

This website uses cookies, which are used to:

  • user authentication,
  • to ensure safety,
  • analysing website performance and improving the quality of services,
  • to tailor content and adverts to users’ interests.

We may use tools such as Google Analytics, which collect anonymous data on user activity. You can disable cookies at any time in your browser settings; however, this may affect the functionality of the website.

8. Server logs

The server records technical data such as: IP address, time of the request, URL of the previously visited page, error information and browser details. This data is used solely for server administration and to ensure the website functions correctly. It is not linked to specific individuals.

9. Managing cookie consent

You can manage your cookie settings via your web browser’s settings. Disabling certain cookies that are essential for the website to function may limit its functionality.

Instructions on managing cookies are available for popular browsers such as Internet Explorer, Microsoft Edge, Chrome, Safari, Firefox and Opera.

This privacy policy is available on the website and may be updated in the event of changes to data processing or legal requirements. We encourage you to review it regularly.